Whether you are an international student who wants to adapt to U.S. classrooms, a relocating professional who wants to work more effectively with your local office, or an executive wanting to improve your own global competence, we can help you. We offer one-on-one services including global skills assessments, pre-departure and pre-repatriation training, advice on cultural dilemmas, and ongoing coaching and mentoring.
Is your organization facing cultural challenges that are impeding its effectiveness, ability to change and adapt quickly, and competitiveness in the global marketplace? We can help. Some companies seek our assistance because they want expert guidance on becoming more culturally savvy; others already know they have a specific problem and need help addressing it. We can help your sales teams prepare to enter a new market, your business units build global leadership pipelines, your global teams deal with communication breakdowns, and your HR teams that want to proactively hire, retain, and capitalize on talented employees from diverse backgrounds. We can even help your organization deal with large-scale changes such as digital transformations that drastically impact organizational culture.
Your community can partner with us to become a better place for people of all backgrounds to live, work, and visit. Communities seek our assistance for guidance on upcoming diversity events, facilitating a diversity dialogue, advising on how to productively work through misunderstanding in multicultural communities, and training on building relationship with and providing services in a culturally competent way.
Guest-speaking is a way for teams, organizations, and communities to provide a thought-provoking presentation or session on a cultural topic. We have experience speaking on a variety of cultural subjects and are available to speak in-person and virtually on panels, at conferences, on webinars, and at events.
Training and Workshop Design and Delivery
Training is a productive way to teach a team new cultural information, concepts, and materials. Our methods vary depending on the context and the content, but we always ensure that they are relevant, meaningful, and engaging. Workshops are like a training-plus, with more time for exercises, dialogues, and action-planning. We can provide these on a one-off basis, but we prefer to partner with you to integrate these sessions into a more comprehensive cultural learning or change program.
Consulting is a partnership where we work with organizational and community clients to correctly identify cultural challenges, propose solutions, and follow-up to check on their progress. It always includes critical conversations, and depending on the nature of the problem, may also involve assessments, focus groups, facilitations, workshops, trainings, and change management support.
Coaching is a powerful way for individuals to build cultural competence. It provides an opportunity to start where you are, share personal concerns, get one-on-one private feedback, and evolve into the culturally savvy and effective person you want to become. We start with an initial consultation, identify challenges and goals, ask reflection questions designed to illicit insights, provide advice, assign practice assignments, and schedule regular check-ins over the medium or long-term. We offer this service to people at all levels, from students and young professionals to community leaders and executives.
Facilitation provides a guided forum for organizations and communities to participate in dialogue, find common ground, and work toward conflict resolution. It is also a way to engage in cross-cultural brainstorming, reflection, and planning. We are skilled at remaining objective, asking the right questions at the right time, and supporting groups through the maze of challenging yet productive and empowering conversation.
Global leadership development is a way for organizations to build their talent pipelines. We pinpoint the key traits that are most critical in global work, identify the employees who show the strongest abilities and potential, and design programs to help them develop their capacity and readiness. We can also provide training, workshops, and coaching to promote global leadership skills across your organization.
GLobal Leadership Development
We help you identify the best person for an international assignment or transfer, prepare pre-departure cultural training, and provide ongoing cultural coaching support. For those who are repatriating, we also offer re-entry training and coaching. These services are available to organizations who want to get the greatest return on their mobility investment, and to individuals who seek out support on their own.
Global Mobility Support
Assessments and inventories help us determine our clients' baseline of global skills, cultural competence, and preparedness for managing change. We use these as a jumping-off point to get a sense for where you are, to engage in conversation with you about your goals and pain points, and to ensure that the package of services we design are tailored just for you.
Advice is a good option for those who have cultural questions and would like to address them on a case-by-case basis. For example, we can give you advice before you embark on international travel, can serve as a sounding board as you address a conflict with someone from a different culture, and can make recommendations about how to improve engagement with a disaffected global team member.
We provide advice in a single session. If you are interested in working on the problem further, we invite you to view our additional services.
Focus groups allow us to talk to your employees, team members, or residents, and get their perspectives before we design a program to teach them or help them. This is especially important in organizational or community change efforts, because you can't know what to work on, or how to work on it, if you don't first determine how people feel about the status quo and proposed shifts. It is distinct from facilitation in that it is an opportunity to gather information and viewpoints, rather than to engage in dialogue.